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Support request

We are really looking forward to hearing from you.

Our product development department takes great care to deliver high-quality software and hardware products. Of course, problems can also occur here once in a while, which we take care of for sure.

 

Before filling out the support form, please make sure you have reviewed the following steps:

  • Have you read the enclosed manual and observed the notes on possible sources of error included in it?
  • Does the error also occur on another target system? Are all updates and patches installed on our solution as well as on your target system?
  • Do you have a valid support contract?

Please fill out the support form as accurately as possible so that we can send your request to the appropriate expert. Please note the response times that have been agreed in your service contract. The fields marked with (*) are mandatory fields. The specification of your name is optional. 

Contact form

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